RETURN POLICY

Thank you for shopping at stlcncfile. Given the digital nature of our products and the irretrievable method of delivery, we have a no return and no refund policy. Please read below for more details.

No Returns:

Our products are digital goods delivered via Internet download. Once a product has been purchased by you, no right of cancellation or return exists due to the digital format of our products. We therefore do not accept returns of any digital products once they are delivered.

No Refunds:

All purchases are final given the digital format of our products and the instant delivery. Please ensure that you have carefully reviewed your order and chosen product before making your purchase.

Exceptional Circumstances:

If you have not downloaded your purchased file and feel that there is a compelling reason for a refund, please contact us at contact@stlcncfile.com. We will evaluate your request on a case-by-case basis. Please note that exceptions are extremely limited and are at the discretion of management.

Incorrect or Damaged Files:

If you receive a damaged file or if there is an error in the file provided, please contact us immediately at contact@stlcncfile.com. We will work quickly to provide a corrected version of the file or an alternative solution.

We advise customers to contact our support team for assistance before making a purchase if you have any questions or concerns about our digital products.

Phone: +44 7397 239950
Email: contact@stlcncfile.com
Address: 7 Coronation Road, Dephna House, London NW10 7PQ, UNITED KINGDOM